Date Sort descending | Title | Description | Type | File(s) |
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- | Beware of email pretending to be from Norton | The UCT Computer Security Incident Response Team (CSIRT) is investigating a new phishing attempt that appears to be from Norton, entitled Subscription Invoice ID ADH20220209KED, but is sent from an @gmail.com email address. The recipient is informed that their Norton 365 Total Protection has been renewed and will be automatically deducted. Please do not respond to the email or take any action. Managing unusual or suspicious email messages In the case of an email attachment:
Where links are provided:
Please remember:
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Urgent announcements | |
- | Beware of email requesting an updated statement | The UCT Computer Security Incident Response Team (CSIRT) is investigating a phishing attempt containing an attachment that is a POP for February statement. The recipient is then asked to send an updated statement. The phishing email is sent from a @mz.ab-inbev.com email address. What do I do? If you receive such an unexpected email request, even if it looks like it is from one of your contacts or a legitimate company, please do not click the links or open attachments. First contact the individual to verify that they sent it. If they did not send it, please inform the IT Helpdesk immediately by sending the email on to icts-helpdesk@uct.ac.za. You can then delete the email. The same advice applies to any suspicious emails you receive on your UCT account. If you have already clicked the link in the email, DO NOT enter your details if prompted. Instead, run a full antivirus scan of your machine. Then, on a device that you know to be free of malware and infection, change your UCT password. Send an email to the IT Helpdesk informing them that your details were compromised, but that you have changed your password. Please remember:
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Urgent announcements | |
- | Beware of email invitation for international orchestra competition | The UCT Computer Security Incident Response Team (CSIRT) is investigating an email invitation to the Master Orchestra International Concerto Competitions 2022. The phishing email is sent from a info@masterorchestra.it email address. What do I do? If you receive such an unexpected email request, even if it looks like it is from one of your contacts or a legitimate company, please do not click the links or open attachments. First contact the individual to verify that they sent it. If they did not send it, please inform the IT Helpdesk immediately by sending the email on to icts-helpdesk@uct.ac.za. You can then delete the email. The same advice applies to any suspicious emails you receive on your UCT account. If you have already clicked the link in the email, DO NOT enter your details if prompted. Instead, run a full antivirus scan of your machine. Then, on a device that you know to be free of malware and infection, change your UCT password. Send an email to the IT Helpdesk informing them that your details were compromised, but that you have changed your password. Please remember:
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Urgent announcements | |
- | Beware of email promoting bitcoin investment site | The UCT Computer Security Incident Response Team (CSIRT) is investigating a phishing attempt promoting a bitcoin website. The email entitled, Join Now, is sent from a sales@agmrbay.co.za email address. What do I do? If you receive such an unexpected email request, even if it looks like it is from one of your contacts or a legitimate company, please do not click the links, open attachments, or contact the person using the details provided in the email. Verify it by directly contacting the individual using their officially-listed UCT contact details, instead of those provided in the message. If they did not send it, please inform the IT Helpdesk immediately by sending the email on to icts-helpdesk@uct.ac.za. You can then delete the email. The same advice applies to any suspicious emails you receive on your UCT account. If you have already clicked the link in the email, DO NOT enter your details if prompted. Instead, run a full antivirus scan of your machine. Then, on a device that you know to be free of malware and infection, change your UCT password. Send an email to the IT Helpdesk informing them that your details were compromised, but that you have changed your password. Please remember:
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Urgent announcements | |
- | Beware of email pretending to be from UCT Vice-Chancellor | Cybercriminals use various ways to get access to your information or even the UCT network. A recent example currently under investigation by the UCT Computer Security Incident Response Team (CSIRT) involves an email that appears to be from Vice-Chancellor requesting assistance. Those who receive the email, entitled EMERGENCY, are asked to respond with their WhatsApp number and await further instructions on what they need to do. In this case, even though the message appeared to be from the Vice-Chancellor, an @gmail.com email address was used. It is recommended that your UCT email address be used for internal and UCT-related communication. All emails sent from external senders have a yellow bar at the top of the email warning you that the email is from outside the UCT network and should only be actioned if you know and trust the source. To help you determine legitimate emails from scams, take note of tell-tale signs such as the external email warning, suspicious email addresses, or urgent requests. What should I do? It is highly unlikely that the the Vice-Chancellor will send you such an email. If you get such an email, do not respond to it. Verify it by directly contacting the individual using their officially-listed UCT contact details, instead of those provided in the message. Create a new email message in Outlook and click To (where you would normally insert the email address.
Remember these security tips
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Urgent announcements | |
- | Hoax: Discovery updates SMS doing the rounds | The UCT Computer Security Incident Response Team (CSIRT) is aware of a hoax SMS doing the rounds where Discovery members are requested to update their personal and payment details via the telephone number provided. Failure to do so will result in their services being discontinued. Discovery is aware of the hoax SMS and has advised that we do not follow this request. If we need to update any information related to our policies, we should do so on the Discovery website. View an overview of additional Discovery-related scams doing the rounds. Remember these security tips
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Urgent announcements | |
- | Beware of email pretending to be from UCT senior management | The UCT Computer Security Incident Response Team (CSIRT) is currently investigating new spear phishing attacks doing the rounds on campus. The emails appear to be sent from Directors of UCT departments. One version, entitled ASSISTANCE NEEDED, asks if the recipient has availability and to "kindly" respond with their contact number so that they can engage on WhatsApp. Another version, entitled QUITE URGENT AT THE MOMENT, asks if the recipient is "currently on duty". In both cases, even though the messages appeared to be from senior UCT management, different @gmail.com email addresses were used. It is recommended that your UCT email address be used for internal and UCT-related communication. All emails sent from external senders have a yellow bar at the top of the email warning you that the email is from outside the UCT network and should only be actioned if you know and trust the source. To help you determine legitimate emails from scams, take note of tell-tale signs such as the external email warning, suspicious email addresses, or urgent requests. What should I do? It is highly unlikely that senior management will send you such emails. If you get such an email, do not respond to it. Verify it by directly contacting the individual using their officially-listed UCT contact details, instead of those provided in the message. Create a new email message in Outlook and click To (where you would normally insert the email address.
Remember these security tips
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Urgent announcements | |
- | Beware of email pretending to be from SARS | The UCT Computer Security Incident Response Team (CSIRT) is investigating a phishing attempt that apears to be from SARS but is sent from a Gauteng provincial government email address. The email has no subject but serves as a notice that if an account is not settled it will result in black listing.. What do I do? If you receive such an unexpected email request, even if it looks like it is from one of your contacts or a legitimate company, please do not click the links, open attachments, or contact the person using the details provided in the email. Verify it by directly contacting the individual instead of using the details provided in the message. If they did not send it, please inform the IT Helpdesk immediately by sending the email on to icts-helpdesk@uct.ac.za. You can then delete the email. The same advice applies to any suspicious emails you receive on your UCT account. If you have already clicked the link in the email, DO NOT enter your details if prompted. Instead, run a full antivirus scan of your machine. Then, on a device that you know to be free of malware and infection, change your UCT password. Send an email to the IT Helpdesk informing them that your details were compromised, but that you have changed your password. Please remember:
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Urgent announcements | |
- | Beware of email pretending to be from the Post Office | The UCT Computer Security Incident Response Team (CSIRT) is investigating a new phishing attempt that asks you to click a button in an email entitled Your package is being held. You are required to provide further instructions on what to do with the package by paying the displayed amount. The email was sent from Post office <support@posteoffice.freshdesk.com>. What do I do? If you receive such an unexpected email request, even if it looks like it is from one of your contacts or a legitimate company, please do not click the links. First contact the individual to verify that they sent it. If they did not send it, please inform the IT Helpdesk immediately by sending the email on to icts-helpdesk@uct.ac.za. You can then delete the email. The same advice applies to any suspicious emails you receive on your UCT account. If you have already clicked the link in the email, DO NOT enter your details if prompted. Instead, run a full antivirus scan of your machine. Then, on a device that you know to be free of malware and infection, change your UCT password. Send an email to the IT Helpdesk informing them that your details were compromised, but that you have changed your password. Please remember:
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Urgent announcements |